Trainer Battle

Aurora Bug Reports Discussion

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  Mobile App Not Working
  • Tier 7
    Send a message to Qeynan
    TIER 7
    Qeynan posted on Jun 22, 2024 10:20:19 AM - Report post
     
    Version v1.9.9.5

    Mobile app has been having this issue for awhile. I can open the trainer and launch the game from my mobile app, but trainer never activates. I just keep getting the spinning icon on my app. The PC program then says "mobile app - failed to update status code internalservererror".

    I have cleared app cache, uninstalled and reinstalled app, and uninstall/reinstalled PC program. Having this issue with multiple games for multiple days now. Mobile app previously worked fine.
    FILE ATTACHED
  • Tier 7
    Send a message to Pking8786
    TIER 7
    Pking8786 posted on Jun 22, 2024 10:44:07 PM - Report post
     
    I would like to second this. There is some communication between the mobile and pc clients as when I select a trainer on the app it will load the corresponding trainer on pc, but it will not feed that back to the mobile app and I'm left with a spinning wheel then a time out error. This is followed then by an internal server error on the pc client. The trainer options do not load on the mobile client.
  • Trainer Maker
    Send a message to 0x90
    STAFF
    0x90 posted on Jun 23, 2024 12:12:47 AM - Report post
     
    We're investigating.

    Edit: It's an issue on the server, not Aurora or mobile app. We're still working on it.

    [Edited by 0x90, 6/23/2024 3:01:59 AM]
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