BlakeFur posted on Jun 11, 2024 10:20:41 AM - Report post
Hi all,
Who do I contact to change my email and reset my password. I am able to receive emails from cheathappens.com without any issues. However, when requesting to change my password, I do not get the email.
I sent an email to [email protected] to request to change my email and did receive an auto-reply.
Also, before all this I tried to use chat feature. I asked for email change, and bot asked me to type in my Username, email and what I want. When I did that, I received an email welcoming me as a new user. So, I deleted that email and did not bother to click on anything.
Thanks! Kind regards, BlakeFur
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BlakeFur posted on Jun 11, 2024 10:24:32 AM - Report post
As I posted this, I got the email for password reset but am still waiting for email change. It took a little bit longer than expected, that is all.
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DragonStryder posted on Jun 11, 2024 10:29:21 AM - Report post
You made 2 support tickets a whole ~10 minutes ago. please have some patience and wait for a reply there. Or change your email yourself in your account settings.
[Edited by DragonStryder, 6/11/2024 10:29:33 AM]
CheatHappens Lead Help Desk & Support Engineer. CheatHappens Trainer Monkeys Project Lead.
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BlakeFur posted on Jun 11, 2024 10:33:03 AM - Report post
I only created 1 but system created two. I created #38905 and system (bot) #38904.
Also, it does not allow me to change from Account Settings as there is no option to do so.
There is only:
Reset Password Reset Security Question/Answer Email Notification Settings Request Personal Data Delete My Account / Purge Data Cookie Management
That is all that I see.
[Edited by BlakeFur, 6/11/2024 10:34:44 AM]
TIER 7
PWizard posted on Jun 11, 2024 2:01:03 PM - Report post
If you go to user settings (Link) there is literally a tab that says CHANGE EMAIL.
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