Feedback, Complaints or Problems

Page 1 of 1
Signup or Login to Post
  Change Email
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to BlakeFur
    MEMBER
    BlakeFur posted on Jun 11, 2024 10:20:41 AM - Report post
     
    Hi all,

    Who do I contact to change my email and reset my password. I am able to receive emails from cheathappens.com without any issues. However, when requesting to change my password, I do not get the email.

    I sent an email to [email protected] to request to change my email and did receive an auto-reply.

    Also, before all this I tried to use chat feature. I asked for email change, and bot asked me to type in my Username, email and what I want. When I did that, I received an email welcoming me as a new user. So, I deleted that email and did not bother to click on anything.

    Thanks!
    Kind regards,
    BlakeFur
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to BlakeFur
    MEMBER
    BlakeFur posted on Jun 11, 2024 10:24:32 AM - Report post
     
    As I posted this, I got the email for password reset but am still waiting for email change. It took a little bit longer than expected, that is all.


  • Site Support
    Send a message to DragonStryder
    SITE SUPPORT
    DragonStryder posted on Jun 11, 2024 10:29:21 AM - Report post
     
    You made 2 support tickets a whole ~10 minutes ago. please have some patience and wait for a reply there. Or change your email yourself in your account settings.

    [Edited by DragonStryder, 6/11/2024 10:29:33 AM]
    CheatHappens Lead Help Desk & Support Engineer.
    CheatHappens Trainer Monkeys Project Lead.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to BlakeFur
    MEMBER
    BlakeFur posted on Jun 11, 2024 10:33:03 AM - Report post
     
    I only created 1 but system created two. I created #38905 and system (bot) #38904.

    Also, it does not allow me to change from Account Settings as there is no option to do so.


    There is only:

    Reset Password
    Reset Security Question/Answer
    Email Notification Settings
    Request Personal Data
    Delete My Account / Purge Data
    Cookie Management

    That is all that I see.

    [Edited by BlakeFur, 6/11/2024 10:34:44 AM]
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Jun 11, 2024 2:01:03 PM - Report post
     
    If you go to user settings (Link) there is literally a tab that says CHANGE EMAIL.
    Chris O'Rorke ([email protected])
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit Down Notify for awesome Website Monitoring.
Page 1 of 1
Signup or Login to Post
All times are (GMT -06:00) Central Time (US & Canada). Current time is 8:56:24 PM