I'm having the same issue with Aurora in that it insists I'm offline, which clearly I'm not/ Tried re-starting it several times, but after username/password entry it shows the "Loading, please wait" screen for an inordinately long time before giving up and showing a "You're offline" message with a crying emoji. How can I obtain the error log and send it to you?
[Edited by Harabec, 12/7/2023 3:52:20 PM]
Hello there, You can nuke the Aurora folder and re-download from the site and should fix your issue.
I'm having the same issue with Aurora in that it insists I'm offline, which clearly I'm not/ Tried re-starting it several times, but after username/password entry it shows the "Loading, please wait" screen for an inordinately long time before giving up and showing a "You're offline" message with a crying emoji. How can I obtain the error log and send it to you?
[Edited by Harabec, 12/7/2023 3:52:20 PM]
Nevermind, found it, but 1st attempt to attach it seems to have failed.
[Edited by Harabec, 12/7/2023 3:54:31 PM]
I'm having the same issue with Aurora in that it insists I'm offline, which clearly I'm not/ Tried re-starting it several times, but after username/password entry it shows the "Loading, please wait" screen for an inordinately long time before giving up and showing a "You're offline" message with a crying emoji. How can I obtain the error log and send it to you?
[Edited by Harabec, 12/7/2023 3:52:20 PM]
Hello there, You can nuke the Aurora folder and re-download from the site and should fix your issue.
OK, still took a couple of reloads after doing this, but seems ok now. Hope the log is useful.
I'm having the same issue with Aurora in that it insists I'm offline, which clearly I'm not/ Tried re-starting it several times, but after username/password entry it shows the "Loading, please wait" screen for an inordinately long time before giving up and showing a "You're offline" message with a crying emoji. How can I obtain the error log and send it to you?
[Edited by Harabec, 12/7/2023 3:52:20 PM]
Hello there, You can nuke the Aurora folder and re-download from the site and should fix your issue.
OK, still took a couple of reloads after doing this, but seems ok now. Hope the log is useful.
YES, thank you SO much. We now have TWO IDENTICAL logs for this error. Will help much. We ARE doing our best to track this down. Your solution is the normal fix.
I'm having the same issue with Aurora in that it insists I'm offline, which clearly I'm not/ Tried re-starting it several times, but after username/password entry it shows the "Loading, please wait" screen for an inordinately long time before giving up and showing a "You're offline" message with a crying emoji. How can I obtain the error log and send it to you?
[Edited by Harabec, 12/7/2023 3:52:20 PM]
Hello there, You can nuke the Aurora folder and re-download from the site and should fix your issue.
OK, still took a couple of reloads after doing this, but seems ok now. Hope the log is useful.
YES, thank you SO much. We now have TWO IDENTICAL logs for this error. Will help much. We ARE doing our best to track this down. Your solution is the normal fix.
Wow, I think the sarcasm is unwarranted. I was only trying to help and from reading the posts, the last comment on the matter I saw seemed to suggest you were still waiting for a log file.
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