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Aurora Bug Reports Discussion

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Aurora shuts down after startup
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    zomaardan posted on Nov 14, 2022 3:59:09 AM - Report post
     
    Aurora shuts down after i start it.
    I get login screen and i did run it in windows 8 config and then it fired up once but after reboot it is crashing again.
    Did reinstall few times and cleaning settings etc but still same crash,
    It wont show in taskmanager but when removing the Aurora map it says application is opened first close it before removing.
    Fact that it did run once shows the download is complete and should work.

    logs are empty and wont show any message about the crash.

    p.s if i disable microsoft account and make local account it fires up,,moment i logon to microsoft it crashes after startup.
    so it is some personal setting maybe.

    [Edited by zomaardan, 11/14/2022 4:24:20 AM]
    FILE ATTACHED

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    Nook posted on Nov 14, 2022 6:15:48 AM - Report post
     
    quote:
    originally posted by zomaardan

    Aurora shuts down after i start it.
    I get login screen and i did run it in windows 8 config and then it fired up once but after reboot it is crashing again.
    Did reinstall few times and cleaning settings etc but still same crash,
    It wont show in taskmanager but when removing the Aurora map it says application is opened first close it before removing.
    Fact that it did run once shows the download is complete and should work.

    logs are empty and wont show any message about the crash.

    p.s if i disable microsoft account and make local account it fires up,,moment i logon to microsoft it crashes after startup.
    so it is some personal setting maybe.

    [Edited by zomaardan, 11/14/2022 4:24:20 AM]

    please attach the log file to your post

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    zomaardan posted on Nov 14, 2022 8:56:29 AM - Report post
     
    i have no file to upload.
    the tab remains empty
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    0x90 posted on Nov 14, 2022 9:15:04 AM - Report post
     
    The error message is pretty clear. It cannot access 'Updater.exe' because its used by another software. Your AV or any other security software. Disable them before launching/updating or add a whitelist to the file.
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    zomaardan posted on Nov 14, 2022 9:44:38 AM - Report post
     
    Check the timestamp please,
    It didnt update but it worked later and it did update and i did play online after that.
    Like now i started aurora 30 times and it crrashed 30 times even with disabled microsoft and it will not generate error log.
    All virus stuff is shut of and all cheathappen are exempt, all on save list.
    Aurora opens and close after 5 seconds it wont show in taskmanager but i cant remove the aurora folder it will say it is opened.i can run the older trainers without problem.
    i did intall it on my laptop and it runs without problems

    I will remove once again everything and clean the pc and reinstall all and you will see it has empty logs.
    both windows and aurora logs.
    It did run all day today when i made local account on the pc but now that also fails.
    Hope you can help me out.

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    PWizard posted on Nov 14, 2022 9:54:45 AM - Report post
     
    I think that 0x90 need to do a TeamViewer session with you to troubleshoot it directly.
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    0x90 posted on Nov 14, 2022 10:33:35 AM - Report post
     
    Windows start menu -> Event Viewer -> Administrative events

    There you will find crash entries of Aurora, if Aurora really has crashed. Click on them, there might be more than one and at the bottom under 'General' you find the crash details. Post them or make a screenshot.

    If there are no crash entries Aurora has not crashed but got killed by something else.
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    B4Marc posted on Nov 14, 2022 1:08:15 PM - Report post
     
    Also, do not forget that AVs in general keep working in the background even if "shut off".
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