I have attached the "Log.txt" file.
To be able to send a file thru the boards, you'll need to compress it:
To create a zip file in Windows:
1: Select the files you want to add to the zip file. Selecting files.
2: Right-click one of the files. A menu will appear. ...
3: In the menu, click Send to and select Compressed (zipped) folder. Creating a zip file.
4: A zip file will appear. If you want, you can type a new name for the zip file.
Hope it help 😎
There is no log file provided from both of you. It is not possible to say something without knowing what's the problem.
Here is my log file. I'm having the same problem on two computers. It says it's downloading update then an error occurred please see log file. Then it closes.