Aurora Bug Reports Discussion

I joined Cheat Happens early last month because of the mobile app, but haven't ever been able to connect to it.

Reason: Aurora gives error message when I press "connect" on the mobile tab of every game I've tried.
Version of Windows: Win 10 Pro 21H2 with latest updates.
Version of Aurora: v1.2.2 (and probably every ver from Mar 7th to today)
Version of Mobile: iPhone fully updated (iOS 15.4.1), Dingo WebWorks fully updated
Subject in Short: When I press "Connect", I get an error message like this: (System.NullReferenceException: Socketconnection is null at #=SaladString)

When I input the connect number into the Dingo WebWorks app I get "Invalid Unique ID"

It happens on every game, whether its running or not. I've tried troubleshooting it and just being patient, but to no avail. I really want to get this feature working (it's why I chose Cheat Happens), but have been struggling with it from day one.

Full Details:
This is an example error from log.txt

***
4:04 PM: System.NullReferenceException: Socketconnection is null
at #=zUEffVofvnz8zPMwhZ7Bev1aE4_5q.#=z9PJgkiO0x2toZfqaEw==.MoveNext()
4:09 PM: Connection to mobile server has been interrupted:

Failed to connect to mobile server (OTHER). Please try again and contact our support if the error persists and show them the mobile log file on your desktop.
***

Normally, I stop Aurora shortly after the first error appears, and don't leaving it hanging for the 5 minutes extra to get the "Failed to connect" message.

The salad strings "#=zUEffVofvnz8zPMwhZ7Bev1aE4_5q.#=z9PJgkiO0x2toZfqaEw" are identical in every error code in the log, not just between different games, but even when I tried a new Aurora install on another drive.

I've tried:

1) Redownloading and extracting Aurora to a different location (C:\Users\name\Downloads\aurora and D:\Aurora).
2) I've tried VPN on and off
3) I've tried making an exception in Windows firewall for aurora.exe
4) I've tried three entirely different internet connections (all tests today were on a WiFi network to VDSL connection, but I've also tried a WiFi network at a hotel-style facility, and hotspot from my 4G phone over past 5 weeks with the same results.)

I restart Aurora after every attempt. You have to, because Aurora will continue trying to connect, maybe forever. If you close the trainer and open a different trainer in Aurora, it'll still show the spinning icon as its trying to connect to the mobile server.

I'm not running any security software, except for what comes with Windows 10. I have its "reputation-based protection" turned off. I do have a VPN, but it's usually off.

Screenshot and log.txt attached

so the log says "Please try again and contact our support if the error persists and show them the mobile log file on your desktop." the app works fine on android and iPhone

[Edited by moderator Nook, 4/15/2022 9:22:06 AM]

The error occurs when there was an unhandled exception, usually if something external (either the mobile server or something else) has interrupted the connection.

In upcoming 1.2.3 I've added some more logging to that part so we get hopefully better information on what's the problem here.