ChrisG55 posted on Mar 02, 2022 6:50:57 AM - Report post
Hello! Everytime I want to login to Aurora with my credentials, the login screen freezes and is not responding. All I can do, is to Ctrl + Alt + Del and stop the app. I've tried to launch the app as administrator as well, but also the same. I have unzipped all the files.
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PWizard posted on Mar 02, 2022 6:51:41 AM - Report post
Is your AV or security product interfering?
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ChrisG55 posted on Mar 02, 2022 7:29:48 AM - Report post
I have deactivated the AV-Software (Kaspersky), no change in the behaviour. It is version 1.1.4.0. I am getting no error message. My steps:
1. I start aurora.exe and the app opens. 2. I write my credentials in the fields (e-mail and password) 3. I klick onto login and then nothing happens, after 30 to 40 seconds the message "not responding" appears.
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DragonStryder posted on Mar 02, 2022 7:30:59 AM - Report post
Try making an exclusion in Kasp instead of only deactivating it. also reboot your pc after doing this before you try and run Aurora
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ChrisG55 posted on Mar 02, 2022 7:47:56 AM - Report post