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Aurora Bug Reports Discussion

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  App Error After 1 Hour
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    krypt0night83 posted on Feb 11, 2022 2:20:14 PM - Report post
     
    Reason: Issue
    Version of Aurora: 1.0.8
    Subject in Short: App errors out after 1 hour of activity

    Full Details (As much information as possible):
    After an hour of surfing the app (not using any trainers) and leave it running it outputs an error where I can only copy to clipboard. Once I click OK on the error message, the app closes and I have to manually start it again. I was able to reproduce this error twice. I've attached the screenshot, error code in text file, and log.

    Error Message (TEXT ONLY):
    See attached

    Steps to Reproduce the Issue:
    1. Open app and log in
    2. Surf the app and/or leave it in the background
    3. After about an hour it outputs attached error

    Link(s) to Screenshot(s) (optional): see attached

    Thanks!
    FILE ATTACHED

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    Sniper posted on Feb 11, 2022 2:57:36 PM - Report post
     
    quote:
    originally posted by krypt0night83

    Reason: Issue
    Version of Aurora: 1.0.8
    Subject in Short: App errors out after 1 hour of activity

    Full Details (As much information as possible):
    After an hour of surfing the app (not using any trainers) and leave it running it outputs an error where I can only copy to clipboard. Once I click OK on the error message, the app closes and I have to manually start it again. I was able to reproduce this error twice. I've attached the screenshot, error code in text file, and log.

    Error Message (TEXT ONLY):
    See attached

    Steps to Reproduce the Issue:
    1. Open app and log in
    2. Surf the app and/or leave it in the background
    3. After about an hour it outputs attached error

    Link(s) to Screenshot(s) (optional): see attached

    Thanks!

    Possible its running into an issue as you have it in a Onedrive folder, could be when Onedrive attempts to backup the file it crashes. I've had my version of AIO open for over 24 hours without replicating this issue.

    Could you attempt putting it in a different location (that isn't automatically backed up) to see if this is the reason?

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    krypt0night83 posted on Feb 11, 2022 3:12:28 PM - Report post
     
    I only have the standalone trainers in a OneDrive folder, because I share the folder between computers when I want to access an older trainer. The Aurora app is in my Documents folder in my C drive. Would that still cause an issue?

    I removed the standalone trainers from Aurora and will report if the issue persists.
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    krypt0night83 posted on Feb 11, 2022 4:28:49 PM - Report post
     
    That didn't fix it. Like clockwork, the error message popped up at the hour of the app being open. I removed the standalone trainers and changed the location of the app to "C:\Users\USERNAME\Programs\Aurora". I also put an exclusion in Windows Defender for this folder.

    I'm not sure why it's happening since the previous versions of the app didn't do this.

    FILE ATTACHED

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    Sniper posted on Feb 11, 2022 4:33:32 PM - Report post
     
    Alright we'll have to wait for staff to reach out. It's the only idea I had

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    Nook posted on Feb 11, 2022 4:36:24 PM - Report post
     
    do you have the "use preview versions of Aurora" checked?

    [Edited by Nookman, 2/11/2022 4:38:43 PM]
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    krypt0night83 posted on Feb 11, 2022 4:47:38 PM - Report post
     
    quote:
    originally posted by Nookman

    do you have the "use preview versions of Aurora" checked?

    [Edited by Nookman, 2/11/2022 4:38:43 PM]

    I do. I just unchecked it and restarted Aurora.

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    krypt0night83 posted on Feb 11, 2022 6:01:31 PM - Report post
     
    @Nookman for the win! Looks like that was the issue all along. The app has been running for more than an hour and it hasn't produced any more errors.

    Thanks for the help, dudes. 😎
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