wolfy19891010 posted on Apr 15, 2016 5:23:25 PM - Report post
I Own my trainer and my internet works fine. And I have turned off all of my anti-virus soft wares. Somehow I failed the authentication process. I suspect that the trainer's internet access was blocked somehow because the trainer works on my other computer and this is a new computer that I am using. and Xfinity activation page shows up on the corner of the trainer. This also relates to the problem that I had days ago when I installed my own router and modem which replace the ones from Xfinity. That caused certain website forced redirected to the xfinity activation page. I have called Comcast and solved the issue, but I am not sure if this is related that's why I brought this up. Right now I am also unable to upgrade my GPU drive thru Nvidia experience, it just says unable to connect. again I am not sure if this is related. I would be very grateful if anyone can help. Thank you very much for your attention and time!
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B4Marc posted on Apr 15, 2016 7:50:22 PM - Report post
Clean your browser cache
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PWizard posted on Apr 15, 2016 8:36:53 PM - Report post
Also clear your DNS cache.
Command Prompt ipconfig /flushdns
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wolfy19891010 posted on Apr 16, 2016 10:04:25 PM - Report post
Thank you so much for you time and response. I have tried your solutions which clear browsing cache and DNS cache, unfortunately, the problem persists. And the trainer is failing authentication.
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Neo7 posted on Apr 17, 2016 12:35:29 AM - Report post
You may additionally need to log out, clear your cache and cookies, then log back in. You will need to redownload your trainers after performing this action.
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wolfy19891010 posted on Apr 21, 2016 1:04:23 AM - Report post
Problem persists, I think it is still something that relates to my network settings or the xfinity internet services.