"didn't work" tells us nothing. Tell us which trainer, which version, which distribution and everything you tried from the trainer troubleshooting guide and the exact result.
Ok I'm new at your site. Signed up monthly to check it out. I deleted the FEAR trainer and don't know how to look it up on my account. I'd like to get a lifetime membership but can't afford it yet. I'm retired, so I have a very limited budget. I'm just asking for your help til I can get used to your website. Thanks.