Hi there - I had an annual sub previously, since expired (months ago). I have now come back on and want to buy a "Premium Lifetime" sub. Completed the payment form once, nothing. Completed it second time and it said "Duplicate Transaction". These were both yesterday (18th Oct) so I tried again this morning (19th Oct) and it says "Transaction Declined". My account is showing "Free" still however and I'm not even sure that the payment has gone through or has been accepted. Could you assist please, as I'd trying to sign up here 🙂
Thanks in advance.
[Edited by COYI, 10/19/2018 1:38:21 AM]
Please open a support ticket for Account Support here -> Link
How is it possible for old trainers to stop working when I finish my payment? Those older trainers are already paid! All the trainers I bought from you stopped working. Never before has this been the case, although I have a few for Month been outstanding !?
Open a support ticket, this is not the place. www.cheathappens.com/support.asp