TRUST. I continue to pay for CH services because I TRUST (not expect) that CH will have day 1 trainers and stay reasonably up to date on the lastest games, and to their credit, they usually deliver
The jerks that make abusive comments to the staff are EXPECTING day 1 trainers, perfect trainers immediate updates; they feel entitled.....
CH is run by humans, not cyborgs with no need to sleep, have a social life, etc. Just because someone has a paid membership does not give them the right to make abusive comments to the staff, they are not your slaves.
So yes, HELL YES, members that continually berate the staff should be given a vacation, and if need be, a permanent banning.
Its not a case of what people expect, when a new game is released CHU doe's its utmost to get these new Trainers out as FAST as possible,Now if we have members who purchase the game on release date and expect CHU to have that games Trainer ready and waiting for them,then these members live in Cloud CUCKOO land.
I cannot understand these members who expect Champagne and Caviar for the price of their membership,they really get up my nose,and these members need to Grow up and be Adult about this site.
The CHU staff from the TOP to the BOTTOM must get really watered off with these WINGERS so i say again PLEASE be Adult about your moan's and groan's.
Patience is a Virtue.