Is it the first play through with that character, Or you second?
You can only get a weapon upgrade once on the collectors ship. IE if you are a Soldier and take the Heavy Assault Rifle the first time round you can't take the Heavy Sniper/Shotgun the seconds play through. It will just show Shepperd Picking up a rifle and then cut back to gameplay.
Thanks, you're probably right.
This is my first play through.
Shep