General Discussions

We apologize that our mobile app has been down for several days as we are having multiple difficulties in getting support from either side of the programmers that did the app. The issue occurred when we moved our files to a separate domain/file server in order to save on bandwidth and provide a smooth web experience. Since then our trainers and Aurora are unable to connect to the server and we are not sure why. Once at least one side of the programming team can assist then we should be able to bring it back online, but no ETA on that. I will be unavailable for the next 2 days so it will likely be at least after that time. We're looking at having a completely new mobile app designed and created specifically for Aurora and are shopping around for prices from high-end mobile app programming teams. Since we have spent most of the money from our Aurora kickstarter and want to use the remaining funds to further enhance the app, we may need to try and raise another $10K-$20K to help fund the apps, but no decisions have been made regarding that at this time. If we can find a reasonably priced programming team to do the job then we will just pay for it from in-house funds like we did the first go-round, but we see how that turned out which is why we would like to spend more to get a better quality app designed, written, installed and submitted to both app stores.

I will update this thread when more info is available. Thanks for your patience in this matter. In order to help make up for this issue, we are offering ALL PREMIUM USERS (Monthly, Yearly and Lifetime) one free offline key for Aurora. In order to redeem this offer, you MUST open a support ticket (and we WILL be keeping track so no double-dipping) and it MUST be opened BEFORE the mobile server is fixed. Make sure you have LiveChat turned on in your settings and then open a ticket from here:

Link

...and name the subject "FREE OFFLINE KEY". Any others may be sent to spam or ignored. Thanks for your understanding.

Just an update that thanks to the help of our programmer Deathrow, the mobile server is now back up and running for ANDROID USERS. We are still working on the iOS side. You may need to close Aurora and/or the TM and re-load for it to work but it's tested and working again here. We appreciate everyone's patience and will try our best not to muck it up again.

Free Offline Trainer Key is still on until we fix it all for good.

[Edited by moderator PWizard, 3/20/2022 10:15:38 AM]

The mobile server is now fully restored to working status on both Android and iOS. Sorry for the long downtime and thanks for everyone's patience.

The offline key offer is now no longer valid.