Feedback, Complaints or Problems

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  ATTENTION: AVAST USERS
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    Send a message to MrBurnss
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    MrBurnss posted on Dec 20, 2013 5:21:47 PM - Report post
     
    I don't think that disabling 'deepscreen' is a good idea as it may allow other viruses, etc through.
    I used a combination of Kaje and ltbennett solutions (both on page 1) without looking at this forum and it all works fine. Although it was an extremely annoying and time consuming process working it out.
    I can see why people would just change AV instead.
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    JamieK posted on Jan 02, 2014 4:44:13 AM - Report post
     
    Well, i got an email from the support of Avast and they said its already fixed and when i tried to run the trainer with no exclusions of it, it worked fine....finally, they listen.
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    Send a message to ServiusTheBear
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    ServiusTheBear posted on Jan 02, 2014 4:49:09 AM - Report post
     
    quote:
    originally posted by JamieK

    Well, i got an email from the support of Avast and they said its already fixed and when i tried to run the trainer with no exclusions of it, it worked fine....finally, they listen.

    Well I have to say I am glad to hear this.

    CH Moderator From 16.12.2018 to 24.12.2021
    Active Community Helper from 25.12.2021
    My Site - www.serviusthebear.webs.com
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    Send a message to badstone
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    badstone posted on Feb 14, 2014 7:05:01 PM - Report post
     
    quote:
    originally posted by Felix9871

    i just right click on the avast icon and click stop all access protection then download the file with np

    This does not work for me - Avast erased the trainer completely and said don't worry, we fixed everything...
    Reinstalled the trainer and shut off Avast for 10 min while DLing trainer; then trying to run any trainer for any program gets that trainer deleted as well...
    Dumping them.
    They do provide a way to "report" a false positive, but it's a form, and needs exact details, and who the hell do they think they are DELETING programs without asking? Morons is what.

  • Tier 7
    Send a message to badstone
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    badstone posted on Feb 14, 2014 7:05:52 PM - Report post
     
    2/14/14
    Avast sent me a Valentine and DELETED the entire trainer, so Not Fixed.
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    Send a message to CrimsonCrust
    TIER 7
    CrimsonCrust posted on Feb 14, 2014 8:35:54 PM - Report post
     
    quote:
    originally posted by badstone

    2/14/14
    Avast sent me a Valentine and DELETED the entire trainer, so Not Fixed.

    I use Avast on all my computers. I had Kaspersky and I have tried Norton, Avast just works the best I think. And I have had 0 problems with it so far, except for the starbound trainer. I had to add exceptions for that trainer and that trainer only.

    -Crust

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    Send a message to badstone
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    badstone posted on Feb 15, 2014 4:01:28 PM - Report post
     
    You may be talking about the paid version. Mine was the free, and It erased **all** CH files I tried to run without asking first.
    I just downloaded and installed AVG free antivirus, DL'd the Trainer Manager and it is all good now, no interference.
    Just a short caution - when trying to DL AVG's FREE version, be very careful, the link is not easy to find and they put upgrades and suggestions in your way. It installed quickly, took a long time for the first scan, and is, I assume, working ok.

    Good Luck to all!
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    Send a message to snoopy1988
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    snoopy1988 posted on Apr 15, 2014 6:18:55 AM - Report post
     
    thanks so much, worked perfectly!
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