News Article:
LinkShort Summary:
-Gamers find themselves suddenly banned from Origin
-Gamers find out that they're banned because of forum violations on EA's site.
-Gamers also find out some of the bans were completely unjustified (e.g. someone else swears in a post but uses their name and apparently that counted somehow).
-Gamers attempt to appeal or ask for explanation
-EA responds "tough luck" and permanently bans (often without ability to appeal).
This is a pretty ugly slap in the face of customer rights. Sure bans on the forum is okay but to also deny access to Origin? Even worse there's a guy that reports that he was locked out of the EA games he bought on Steam. Some of those bans are extremely shady in that they shouldn't have been done in the first place (because the user did not commit any violations of their forum rules, but rather victims of misunderstanding). No one else to my knowledge has ever pulled stunts like this.
I really do hope that EA can pull their act together and reverse the decisions with their apologies. I do believe they were well in the wrong here. Some of those forum bans, yeah they're fair game, but denying game access purely on forum access is just completely wrong.
What do you think of this?